Privacy Policy

1. Information we collect

Contact information: your name, email address, phone number and delivery addresses.

Account information: login details and preferences such as language and delivery area.

Order information: products ordered, producers, order history and messages related to your orders.

Transaction information: payment method chosen and payment status. Card payments are handled by authorised payment service providers; Intajna does not store your full card details.

Technical information: IP address, browser and device data.

Usage information: how you interact with our website.

2. How we use your information

We use your information to process and fulfil orders, share the necessary order and delivery details with the producer preparing your order, provide customer support, improve our Services, send order and service-related communications, send marketing communications (you may opt out at any time), prevent fraud and ensure security, and comply with legal obligations.

3. Payment security

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. We do not pass any debit/credit card details to third parties. Payment transactions are processed through secure and authorised payment service providers.

4. Sharing your information

We share your information only with: the producers fulfilling your order and any delivery providers they use (limited to what is needed to prepare and deliver it); service providers such as payment processors and IT/hosting providers; and authorities where required by law.

We do not sell your personal information.

5. Data security

We take appropriate technical and organisational measures to protect your personal information. However, intajna.net cannot guarantee the absolute security of information transmitted online.

6. Third-party websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content; please review their privacy policies directly.

7. Cookies and tracking

We use cookies, local storage and similar technologies to keep you signed in, remember your basket, language and preferences, and understand how the Services are used. You can manage cookies through your browser settings.

8. Data retention

We keep personal information only as long as needed for the purposes in this policy, unless a longer period is required by law.

9. Your rights

You may have the right to access, correct or delete your personal information, or to restrict certain processing. Contact us to exercise these rights.

10. Children's privacy

Our Services are not intended for individuals under 18, and we do not knowingly collect personal information from minors.

11. Policy updates

Our policies and Terms & Conditions may be updated periodically to meet legal or operational requirements. Please review them regularly. Changes take effect immediately upon posting on the website.

12. Contact

Intajna (intajna.net) is operated by YAK TECH S.A.R.L. – Sole Partner, Lebanon.

Address: Beirut, Mazraa, Badaro, Georges Catroux Street, Khanmerian Building, Fifth Floor, Lot No. 4916/Mazraa, Plot No. 13, Lebanon.

Email: info@yaktech.net